Are you ready to power the Worlds connections
If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.
What youll be doing:
Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100% customer satisfaction across the assigned set of accounts
Prioritise customer needs and coordinate with support product and engineering teams to help support customer needs
Create technical documentation for DevOps implementations and services engagements
Support top-of-funnel marketing by creating blogs webinars and participating in trade shows and field events.
And any additional tasks required by the manager
What youll bring:
7 years of software engineer and/or sales engineer management experience at SaaS Open Source or Enterprise Software company
Solid understanding of cloud computing trends and open source business models
You are a strong listener and communicator
You can confidently lead a discussion with a group of Product Managers Engineers and Executives
Enthusiasm for working in a high-profile fast-paced startup culture
Experience with Docker/Kubernetes and other cloud native platforms
Experience with APIs CI/CD automation frameworks and AI and LLM technologies.
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About Kong:
Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .
Required Experience:
Staff IC
Kong is the most widely adopted API gateway and service mesh, powering the world’s APIs for modern architectures. Accelerate development and productivity today!