Sales and Operations Executive

Job Overview

The Sales and Operations Executive will play a pivotal role in managing day-to-day customer requirements operational coordination and sales support. The ideal candidate should have a background in building materials trading excellent relationship management skills and the ability to oversee logistics stock management and financial follow-ups. This position requires a proactive approach to client engagement operational efficiency and payment collections to ensure smooth business operations and sustained growth.

Key Responsibilities

Customer Relationship Management Maintain and strengthen relationships with existing clients to ensure repeat business customer satisfaction and long-term partnerships.
Market Research & Analysis Monitor market trends competitor activities and industry developments to identify new sales opportunities and optimize pricing strategies.
Sales Support & Quotation Management Prepare negotiate and finalize quotations contracts and pricing terms with customers to secure profitable deals.
Operations & Logistics Coordination Work closely with internal teams (logistics finance and operations) to ensure smooth order fulfilment inventory tracking and material delivery.
Payment Follow-ups & Collections Monitor and follow up on outstanding payments ensuring timely collections and minimizing financial risks.
Stock & Pricing Management Maintain accurate records of material stocks pricing structures and profit & loss tracking to optimize business operations.
Reporting & Analysis Provide regular sales reports forecasts and market insights to senior management to support strategic decision-making.
Business Development & Networking Attend industry events trade shows and exhibitions to build strong relationships with contractors developers and construction firms driving business growth.

Requirements

Experience: Minimum 5years of experience in sales and operations within the building materials cement steel or construction-related industries.

Qualifications: Civil Engineering Degree is a plus.
Industry Knowledge: Strong understanding of GGBS OPC PC Strands and general building materials market trends in the UAE and Middle East.
Sales & Negotiation Skills: Proven ability to generate leads negotiate contracts and successfully close sales deals.
Communication Skills: Excellent verbal and written communication in English (Arabic is a plus).
Analytical & Organizational Skills: Ability to manage pricing stock levels and operational workflows efficiently.
Networking Abilities: Capability to develop strong relationships with contractors developers and construction professionals.
Driving License: A valid UAE driving license is mandatory (willingness to travel within the region as required).

Required Experience:

Manager