IT Manager with Ecommerce Experience

Summary Role:?Supervise Information Technology (IT) Department, manages computer systems and software oversees equipment purchasing and installation, and maintains computer networks and connectivity.?Key Accountabilities:
• Coordinates IT support, training, and orientation for new technology users
• ???Ensures efficient and effective technology and Internet access for a group of users
• ???Organize troubleshooting or repair when necessary for IT equipment
• ???Oversees information security and maintains network and user security through hardware or software
installation or through education
• ????Implements an IT budget for the organization as a whole or for specific departments
• ????Tracks inventory and status for hardware and software throughout an organization
• ????Establishes relationships with technology vendors
• ????Advises about organisation?s IT equipment, networking, and connectivity needs and purchases products,
parts, and services as necessary
• ????Supervises IT department staff, including setting schedules, implementing training, and assessing
performance
• ????Manages a team of specialists in support, installation, networks, and purchase
• ????Works with HR Department to identify staffing needs and participates in the hiring process
• ????Develops emergency plans for equipment, power, or security failure to preserve technology and data
• ????Researches and stays up to date regarding new IT equipment and solutions
• ????Attends trade exhibitions and workshops to keep abreast of new developments
• ????Develop and maintain information technology plans which outline project status individual tasks,
milestones, completion estimates, and resource allocation.
• ????Coordinate contractors and service delivery for payments Inspect projects for quality assurance.
• ????Ensure customer satisfaction through post-project debrief with clients.
• ????Document all estimates, project statuses, and project completion paperwork
• ????Work with technical team to brainstorm new test ideas for technical projects
• ????Running regular checks on a network and data security
• ????Identifying and acting on opportunities to improve and update software and systems
• ????Developing and implementing IT policy and best practice guides for the organization
• ????Leading IT projects, Include the design and deployment of IT systems
• ????Monitoring performance of an information technology system to determine cost and productivity level, and
to make recommendations for improving the IT infrastructure