Bellman

Greet arriving guests and retrieve their luggage
Escort guests to their rooms explain the room facilities and sell the hotels various outlets (restaurant bar spa)
Deliver luggage messages faxes packages etc. for guests and to undertake various other requests in order to ensure their comfort
Transport departing guests luggage from the room to the lobby ensuring that the guest has verified that all luggage has been accounted for
Ensure that luggage has been stored safely according to prescribed procedures
Ensure that the luggage storage area is kept clean and tidy at all times
Inform guests with savvy knowledge of hotel its services the city and local happenings
Be fully aware of what functions are going on in the hotel
Provide gracious attentive and friendly service

Qualifications :

High School Diploma or equivalent required
One to two years in a public contact position preferably in an upscale or lifestyle brand hotel
Possess a gracious friendly and fun demeanor
Ability to multitask work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork

Remote Work :

No

Employment Type :

Fulltime