Reservation Agent
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Position Overview:
We are seeking a dynamic and results-driven Reservation Agent (Sales) to join our short-term rental property team in Dubai. The ideal candidate will play a key role in maximizing occupancy rates, enhancing client experiences, and driving sales performance in a competitive market.
Key Responsibilities:
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Handling Incoming Leads:
- Efficiently process inquiries and manage all interactions using CRM tools.
- Perform regular follow-ups to ensure over 90% occupancy of company apartments.
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Client Experience Management:
- Provide consultations on property features, available services, and additional amenities.
- Maintain high service standards to ensure exceptional client satisfaction.
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Closing Deals and Negotiations:
- Negotiate rental terms and finalize agreements.
- Develop competitive and attractive offers based on seasonal trends and demand.
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Managing Repeat Bookings:
- Build and nurture relationships with clients and corporate partners to drive repeat bookings.
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Market Activity Monitoring:
- Analyze market trends, track seasonal shifts, and study competitive offers.
- Adjust pricing and sales strategies accordingly.
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Collaboration with Internal Teams:
- Coordinate with marketing, customer service, and housekeeping teams to ensure timely and high-quality services.
- Resolve rental-related issues effectively.
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Managing Sales Channels:
- Optimize property profiles on online platforms (e.g., Airbnb, Booking dot com).
- Respond promptly to reviews and inquiries, enhancing visibility and conversions.
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New Client Acquisition:
- Source and acquire new clients, including individuals, corporations, travel agencies, and booking platforms.
Requirements:
- Experience: Proven sales experience in hospitality, real estate, or property rentals. Familiarity with CRM systems is essential.
- Sales and Negotiation Skills: Excellent interpersonal communication and deal-closing abilities.
- Results-Oriented Approach: Strong organizational skills, strategic planning, and target-driven mindset.
- Market Knowledge: Understanding of Dubai’s short-term rental market, trends, and competitive landscape.
- Cross-Cultural Competence: High proficiency in English (additional languages are an advantage).
- Technical Proficiency: Comfortable with office software, booking platforms, and sales analytics tools.
Working Conditions:
- Compensation: Competitive salary with bonuses and commissions tied to performance.
- Career Growth: Opportunities for advancement within one of Dubai's leading short-term rental companies.
- Work Environment: Modern office setting in a prestigious location, with flexible working conditions.
- Benefits: Comprehensive medical insurance and other UAE labor law benefits.
نوع التوظيف
