Guest Relation Manager for Dubai
نُشرت في :
01-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Job Brief
We are seeking to hire a Female Guest Relations Manager for one of our esteemed clients in Dubai. This role will be based in a real estate setting that offers shortterm residency villas and apartments. Your responsibilities will include managing the guest list greeting guests and arranging viewings of the villas and apartments. To be considered for this position candidates should have relevant experience in the hospitality industry.
- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor bookings and ensure apartments / villas are prepared before checkin
- Coordinate luggage collection and storage
- Oversee checkin and checkout procedures including reservations and financial transactions
- Promptly address guests requests.
- Actively listen to and resolve complaints
- Ensure all guests receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure to resolve customer concerns
- Manage guest relations team (including Receptionists and Concierges) to ensure to comply with all standards and operating procedures
- Appraise team s performance and produce regular reports
- Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
- Examine daily duties ign tasks and check on progress
- yse customer feedback from guestbook and online reviews and suggest ways to improve ratings
- Recommend local tourist spots including places to dine shop and sightsee
- Elish friendly relationships with regular clients
- Requirements and ss
- Proven work experience as a Guest Relations Manager Hotel Manager or similar role
- Understanding of all hotel management best practices and relevant laws
- Handson experience with Hotel Management software (PMS)
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening ss
- Excellent problemsolving and multitasking ss
- Leadership ss along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
- BSc degree in Hospitality Management Tourism Business Administration or relevant field
Benefits
Salary: AED8000
Visa: provided by the company
Medical Insurance: provided by the company
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
