Bartender - FB Service

About the Job:

An exciting opportunity has arisen for an experienced Bartender to join the F&B Service team in Jumeirah Emirates Towers. Your key responsibilities will include:

• Identify and meet guests’ needs, provide appropriate bar services, and assist guests in recommendations, upselling where appropriate in order to provide knowledgeable and bespoke service.
• Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and guest feedback / complaint procedures to win back guest satisfaction.
• Complete day-to-day activities by following all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
• Adhere to all relevant health, safety and environment procedures, instructions, and controls so that Company provides world class and
• luxurious hospitality services to its guests.
• Comply with quality expectations and standards.
• Develop and maintain positive working relationships with others and support team to reach common goals.
• Maintain efficient workflow by adhering to the sequence of service and standards detailed in relevant F&B Standards Manual.
• Serve beverages according to defined standards and measures (according to local license agreements).
• Mix ingredients to prepare cocktails and other drinks according to beverage recipes.
• Ensure all drinks transactions are processed, registered, and settled.
• Ensure uniform and personal appearance are clean and professional.
• Setup the bar appropriately, ensuring the visuals and merchandise are placed appropriately.
• Undertake opening, closing & cleaning tasks as detailed on checklists.
• Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available.
• Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.
• Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with company policy and regulatory requirements.
• Perform related tasks and duties as assigned and deemed responsible by management.
About you:

• Up to 2 years of experience, preferably with an international hospitality company
• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
• Proficient in English (Read/Write/Speak – Essential)
• Knowledge of additional language (Desired)