Faculty Support Coordinator

Duties Include

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Support faculty through weekly announcements and by answering questions
• Gather and compile course assignment availability and coordinates assignments in consultation with department leadership
• Maintain faculty records and hierarchies in various systems
• Coordinate hiring and onboarding of online faculty
• Maintains communication with IMs & SMEs to ensure coordination and implementation of LUO policies and procedures
• Coordinates training of online faculty and maintains current training materials and online faculty Canvas community resources
• Coordinate curriculum development of new courses and maintaining existing courses and supporting faculty Subject Matter Experts
• Assists in accreditation matters
• Research and compile data.
• Tracks enrollment in course sections, projects future needs
• Write reports for audiences as appropriate to the needs of the audience.
• Interpret administrative and operating policies and procedures for employees.
• File and maintain records.
• Perform administrative support tasks.
  

Minimum Qualifications

QUALIFICATIONS AND CREDENTIALS

• Bachelor’s degree or 3-5 years of administrative experience
• Excellent oral and written communication skills
• Possess strong organizational skills
• Able to solve problems of both a routine or a complex nature
• Intermediate knowledge of Microsoft Office and Adobe Acrobat
• Familiarity with Learning Management Systems (i.e., Canvas)
• Able to work in a fast-paced work environment, with a strong ability to prioritize tasks
• Excellent interpersonal skills
• Excellent interviewing skills
• Work well independently and as part of a team
  

Preferred Qualifications

• Master’s degree
• Customer service experience
• Interviewing experience
• Strong Technical Competency
• Advanced knowledge of Microsoft Office, SharePoint, etc.
• Superior ability to prioritize tasks
• Intermediate knowledge of Learning Management Systems (i.e., Canvas)
  

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.
• Excellent computer skills.
  

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
  

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard. (If not administrative duties, such as labor, define general physical abilities.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.