وظائف مهندس دعم تكنولوجيا المعلومات والاتصالات في الإمارات

تحديد وتصنيف الطلبات من خلال تقنيات التشخيص والأسئلة ذات الصلة (شيرويل) تحديد الحل الأفضل بناءً على المشكلة والتفاصيل المقدمة من العملاء قم بتوجيه المشكلات التي لم يتم حلها إلى المستوى التالي من موظفي الدعم في الوقت المناسب لتقليل التأثير على الأعمال الاحتفاظ بسجلات الخدمة وحلها في أد المزيد...

Support Engineer Abu Dhabi Company Overview: Join a dynamic IT team in Abu Dhabi integrated into a global support network dedicated to delivering exceptional IT support services across EMEA and APAC regions. We are committed to maintaining high service standards and contributing to gl المزيد...

1.1. Customer Interaction: Attend to customers by helping them select products and conducting demos. Ask the right questions to understand customer requirements and direct them to the appropriate products. Provide outstanding customer service by greeting customers in a welcom المزيد...

الأدوار والمسؤوليات نحن نبحث عن مهندس دعم البنية التحتية L1 الاستباقي لتقديم الدعم للأجهزة والخوادم وأنظمة التخزين. يجب أن يكون لدى المرشح فهم أساسي للبنية التحتية لتكنولوجيا المعلومات مع خبرة في استخدام أدوات رئيسية مثل SolarWinds و Dynatrace و ServiceNow و Nexthink للمراقبة وإدارة المزيد...

Role: Production Support Engineer Duration: 6 Months Contract Location: RemoteIndia About this role: The role delivers information technology solutions to fulfill business and functional requirements. Responsible for the conversion of business requirements to technical specificati المزيد...

الأدوار والمسؤوليات مهندس اختبار التطبيقات مسؤول عن ضمان تشغيل تطبيقات البرامج بسلاسة وكفاءة مع تقديم الدعم للمستخدمين وحل المشكلات. خبرة عملية لا تقل عن 5 سنوات كمهندس دعم تطبيقات. المهارات الفنية معرفة التطبيق: فهم متعمق لتطبيقات صناعة التعليم العالي (المطورة من قبل البائعين وال المزيد...

خبرة عملية لا تقل عن 3 سنوات في استخدام Apache Kafka وConfluent Kafka في بيئة إنتاجية، بما في ذلك الخبرة في استخدام Confluent Control Center وKSQLDB وKafka Streams وKafka Connect. خبرة مثبتة في تطوير Kafka، بما في ذلك واجهة برمجة التطبيقات الخاصة بالمنتج والمستهلك ومعالجة التدفقات وتط المزيد...

Overview The Engineer Technical Support provides support for diagnosing, reproducing and fixing software and hardware issues. Troubleshoot protocols running on client hardware to assist customer with problem isolation and resolution. Will also be responsible for Provide timely المزيد...

الأدوار والمسؤوليات نحن نبحث عن مهندس دعم تطبيقات L1 متحمس لتقديم الدعم المباشر لمجموعة تطبيقاتنا المهمة للأعمال. يجب أن يكون لدى المرشح المثالي معرفة أساسية في تطبيقات وأنظمة البرامج، ومهارات ممتازة في حل المشكلات، وخبرة في أدوات المراقبة والدعم الرئيسية مثل SolarWinds وDynatrace وS المزيد...

We are seeking a highly skilled Product Support Engineer to join our team in Dubai. The ideal candidate will be responsible for delivering firstlevel and secondlevel technical support for IT products including hardware software and applications. This role requires a proactive individu المزيد...

Were Hiring a Technical Support Engineer (L2 Location: Remote(Dubai) Salary: DOEAt Alliants were on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create futureproof custo المزيد...

Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and ne المزيد...

About Us We are Yas Holding, a diverse business development and investment group based in Abu Dhabi. Our strategy is to explore, create and realize new investment initiatives in both local and international markets, creating value for both our shareholders and our customers. Yas Ho المزيد...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei المزيد...

Responsibilities:LowLatency Trading Production Support: Provide realtime handson support for lowlatency trading environments ensuring minimal downtime and rapid response to system failures or trading incidents. Collaborate with traders and engineers to finetune performance and proacti المزيد...

Candidate should be good in communication and be able to resolve IT related issue as soon as possible. He should be proactive and quick learner and should have passion for IT. Provide onsite & remote support to customers with a high degree of customer service quality and technical المزيد...

Roles and Responsibilities :Provide level 2 support of our trading and nontrading systems.Provide out of office hours support where applicable and work in a shift Rota.Act as a liaison between users/traders external customer support and other technology groups (Product Development Dev المزيد...

Boskalis uses around 80 client server applications in the domain of Design and Engineering. For these applications we are looking for Technical Application and Desktop engineers responsible for the support of these solutions. Concerns level 2 & level 3 support. Example of applicat المزيد...

What you will doThe MEA Technical Support BAS & Controls is an advance technical support role reporting to the Sales Operations Manage. It is a key role for the MEA region to support our sales & growth initiatives by providing technical support field support technical updates المزيد...

Date Posted:Country: United Arab EmiratesLocation: 3rd Floor Office# 304 Al Montazah Tower Khalidiya Street Al Bateen W10 Abu Dhabi P.O Box 3467Job DescriptionThe role holder is responsible for managing the service field operations within the assigned geographical area including call المزيد...