وظائف Hotel Services في رأس الخيمة

DoormanAlways lending a helping hand with a smile. As a Doorman your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Should be the first person to greet the Guest on Main Door of the Property.P...

Under the general guidance of the Chief Concierge or any other authorized by the management assist in ensuring delivery and retrieval of luggage to all guests in a courteous timely and professional manner.Actively welcome and greet arriving guests and retrieve their luggageEscort guests to their roo...

DescriptionPOSITION SUMMARYEncourage recruit register and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation...

The Kid Club Attendant is responsible for receiving all incoming guests and owners by giving a courteous greeting directing them to the check-in desk ensuring a positive first impression and efficient processes for handling clients and babysitting their children. The Kid Club Attendant is also respo...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.Serve and clear food and beverage items in an unobtrusive and professional mannerUtilize the POS system to ring up sales print checks close c...

Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.Serve and clear food and beverage items in an unobtrusive and professional mannerUtilize the POS system to ring up sales print checks close c...

DescriptionPOSITION SUMMARYDistribute clean uniforms to personnel according to company specifications. Record assigned and unassigned uniforms as they are distributed returned or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. Complete in...

As a Guest Relations Supervisor at Rixos Bab Al Bahr part of the All-Inclusive Collection you will lead the Guest Relations team in delivering exceptional personalized experiences for all guests. You will oversee daily operations mentor team members and ensure that every interaction reflects the bol...

KEY DUTIES AND RESPONSIBILITIESIn this role you are a key ambassador for the hotel and the brand and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality and a genuine interest in meeting and taking care of guests from all o...

Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirementsProvides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information likely to be of...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:To anticipate guest...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.To...

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

To attend and handle all guest requests received for internal services as per the hotel standards and procedures.To answer and handle calls and messages properly using the telephone etiquettes and Sofitel standards.To ensure that all guests enjoy their stay being offered the finest personal service....

To attend all laundry and dry-cleaning operations following the hotel standards and procedures.To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.To have a full knowledge of all the textiles and their proper care.To use all the machines and equipmen...

In charge of tidying and cleaning the pool beach and common areas every day in line with applicable hotel standards and procedures and the rules of safety and hygiene.To keep all equipment clean tidy and well maintained including proper and secure storage.To have a complete understanding of the diff...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...