وظائف الدعم الهندسي في Al Quoz

يخدم العملاء من خلال توفير معلومات المنتج والخدمة وحل مشكلات المنتج والخدمة. الرد الفوري على أسئلة العملاء المقدمة عبر البريد الإلكتروني أو الدردشة أو الهاتف أو أي قنوات أخرى. يبني علاقات تجارية مع عملائنا الداخليين والخارجيين ويحافظ عليها من خلال تقديم خدمة سريعة ودقيقة لتعزيز ولاء ا المزيد...

استخدام وتشغيل نظام DP World CAFM & Helpdesk. استقبال المكالمات وتحديد الفئة والنوع والرد. أدخل تفاصيل الطلب على نظام CAFM أو SharePoint. قم بإرشاد المتصل بموعد توقع السطر الأول من الرد. تخصيص/تخصيص الطلب إلى المورد أو مزود الخدمة (SP) أو المقاول المعين وإبلاغ الأطراف المعنية المزيد...

Empresa tecnológica lider a nivel mundial de soluciones IOT busca incoporar en su equipo de CDMX un IT Support Engineer con alto nivel de Inglés y Portugués. Se Requiere Alto nivel de inglés y portugués. Experiencia en gestión de incide المزيد...

12 Years Schooling Or Equivalent Experience 4+ yrs Knowledge/skills: - Training courses in communications, LAN networking, and customer support aspects from a recognized vendor or training institute - Experience in the computer and communication industry as a support engineer deali المزيد...

Job Description Our client, an industry leader in automated Parking Systems and Services, is looking for a Systems/Field Support Technician local to Sacramento. This role will require traveling around Sacramento, you will be given a company vehicle and tools to travel to customer sit المزيد...

Roles & Responsibilities Our primary focus of IT Support Specialist is working in an IT Support position and ensuring that a company s employees can use software and hardware to complete their daily tasks with a high definition of easy accessibility and full support. The Candidate w المزيد...

Duties & Responsibilities • Develop and maintain College websites. • Develop and maintain College databases. • Develop and maintain templates, layouts and cascading style sheets. • Create and collaborate on site concepts and page layouts. • Make recommendations for improving web devel المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

The ideal candidate will have A minimum of a high school diploma level education A minimum of 2-years experience working in a similar position A sound understanding of teaching best practice High level of fluency in written and spoken English Ability to work collaboratively with colle المزيد...

Job Description Roles & Responsibilities Provide technical support to end-users via phone, email, or chat. Troubleshoot and resolve hardware, software, and network issues. Document all support activities and resolutions in a ticketing system. Escalate complex issues to appropriate sup المزيد...

Position Type Non-Management Position Summary Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. المزيد...

Incident and Problem Management: Manage and respond to critical incidents promptly, minimizing downtime and ensuring business continuity. Investigate and analyze recurring technical issues, identifying root causes and implementing preventive measures. End-User Training a المزيد...

About the job Are you looking for a career change with a forward-thinking global organization? We’re on the lookout for Finnish-speaking Technical Support Advisors to join our team in Benalmadena, Malaga. Career growth and personal development We’ll give you all المزيد...

About the job Job Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resourc المزيد...

Benefits of being a Customer Support Advisor: Hourly salary: £11.48. 28 days of vacation. Full-time - 40 hour rotational shift pattern - Monday - Sunday between 9am - 12 midnight. Substantial staff discounts on O2 UK, AXA Insurance and more! Substantial staff benefits a المزيد...

Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Pr المزيد...

التعاون والدعم: العمل بشكل وثيق مع الأقسام الأخرى، مثل تكنولوجيا المعلومات والإنتاج وضمان الجودة، لدعم احتياجاتهم والتأكد من توافق نظام الإنتاج مع الأهداف التنظيمية. توفير التدريب والدعم للمستخدمين حول كيفية العمل داخل النظام بفعالية. الاختبار وضمان الجودة: التنسيق والمشاركة في أنشطة المزيد...

تصعيد المشكلات المتعلقة بالأنظمة والبرامج التي يواجهها المستخدمون والتنسيق مع فريق الدعم لحلها بطريقة تتسم بالكفاءة والفعالية. مراقبة أداء أنظمة تكنولوجيا المعلومات الداخلية والأجهزة / البرامج المرتبطة بها باستخدام أدوات المراقبة المخصصة. حافظ على تقارير COB وتقارير الحوادث وتقارير ال المزيد...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following. Apply via Dice today! TEKsystems is looking for an Infrastructure Specialist for one of our top clients in the Kansas City, MO المزيد...

Responsibilities Provide timely and effective solutions to issues reported by end-users through various channels, including our ticketing system, Slack, email, and in-person. Administer and troubleshoot all internal software systems and processes. Identify and surface root cau المزيد...