وظائف Customer Service Officer في الإمارات

الرد على استفسارات العملاء عبر الهاتف والبريد الإلكتروني والدردشة الحية في الوقت المناسب وبطريقة احترافية. استكشاف مشكلات العملاء وإصلاحها بشكل فعال من خلال نهج استباقي وموجه نحو الحلول. الحفاظ على فهم عميق لمنتجات الشركة وخدماتها وسياساتها لتوفير معلومات دقيقة ومفيدة. بناء علاقة مع ا المزيد...

الأدوار والمسؤوليات مجموعة الإمارات هي شركة مربحة للغاية تتألف من طيران الإمارات، أكبر شركة طيران دولية في العالم، ودناتا، واحدة من أكبر مقدمي الخدمات الجوية في العالم. مع وجود مقرنا الرئيسي في إمارة دبي، فإن العمل معنا يضعك في طليعة التقدم التكنولوجي في صناعة الطيران مع توفير أسلوب المزيد...

Always be dressed in a well-groomed presentable manner Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Maximize conversion rate Maintaining the stock level in dedicated sections as per the space a المزيد...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, المزيد...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor المزيد...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will have excellent communication skills a friendly and patient demeanor and a strong commitment to providing exceptional customer experiences.Responsibilities:* Answer in المزيد...

Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em المزيد...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o المزيد...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required المزيد...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva المزيد...

Your Role To Play Within Our Team You will transform every opportunity into a success, you will demonstrate great values, be adept at identifying our students’ needs, building trust and offering solutions that make students happy, end to end customer service to our students, he المزيد...

To Be Successful In The Role You Will Have Strong experience in customer service, preferably in a call centre environment. Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner. Excellent time managem المزيد...

Candidate Profile Knowledge Strong knowledge of the market and the customers, industry techniques/methods. VAT and customs reequipments Letters of Credits and export documentations A thorough knowledge of the product range (added advantage) SAP Skills Excellent i المزيد...

Job description To deliver High quality of customer service To ensure the delivery of smooth, efficient and consistent best practice of functioning of the customer service desk.To be responsible in delivery bespoken process and procedure of the overall customer service process.To pro المزيد...

في هذا الدور، ستقدم خدمة استقبال فعّالة لجميع الضيوف، وتقدم المعلومات وتولي اهتمامًا كاملاً لمتطلبات واحتياجات وطلبات جميع الضيوف الخاصة. والتأكد من أن جميع عمليات تسجيل الدخول والخروج من Royal Club تسير بسلاسة وأن جميع معاملات الصرافة تتم معالجتها بسرعة وبشكل صحيح. وتوفير جميع معايير المزيد...