وظائف Customer Relations في رأس الخيمة

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:To anticipate guest...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.To...

We are looking for an enthusiastic and guest-focused Hostess to join our team at a luxury resort in Ras Al Khaimah UAE. As a Hostess you will be the first point of contact for our guests creating a welcoming atmosphere and ensuring a seamless guest experience. Responsibilities: Greet and welcome g...

Greeting guests as they enter and putting them on a waiting list as necessary.Providing guests with menus and answering any initial questions.Seating guests at tables or in waiting areas.Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right num...

Build positive relationships with guests to ensure a high level of satisfactionAddress guest requests complaints and feedback promptly and courteouslyFollow up with guests during their stay to ensure comfort and resolve issuesHandle special requests (VIP guests anniversaries birthdays special needs)...

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

DoormanAlways lending a helping hand with a smile. As a Doorman your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Should be the first person to greet the Guest on Main Door of the Property.P...

Take reservations and welcome guests to the assigned outlet.Be familiar with the buffet restaurant operations and regulations.Participates the daily briefings and cascading the information of any special booking VIP guest promotions theme dinners. Participates in checking the daily mise en place acc...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Room AttendantYou are at the heart of the hotel! As a Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.What you will be doing:Clean all assigned guestrooms to standardT...

DoormanAlways lending a helping hand with a smile. As a Doorman / Lobby Host your passion for the property and your respect for our guests belongings will ensure that our guests Feel Welcome as soon as they arrive.What you will be doing:Should be the first person to greet the Guest on Main Door of t...

You will oversee the smooth running of the Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction. You will create new unique and interesting recreation activities that draw upon the best cultural sporting or other offerings of the area in which the...

F&B HostessYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience . Your warm personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What you will be doing:Assist guests regarding menu items in an...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...