Customer Relations Jobs in Ras Al Khaimah

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP g More...

Guest Relations OfficerFirst impressions are everything! As a Guest Relations Officer you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet checkin respond to requests w More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social med More...

Qualifications For The Position Master’s degree; Project management training; At least 3 years’ experience in a similar position, preferably in a university following the American model of higher education; Fluency in both English and Arabic.

Roles and responsibilities This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. What you will do: Bu More...

Provides day-to-day administrative support, including HR correspondence, processing of invoices, etc Coordinates with employees, raising of LPO Process payroll for all the employees Reviews and monitor forms completed by new hires and ensure correct postings in the HR database. More...

Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed. Ensure the right caliber and quality of applicants before sending to the Department Heads taking into considerat More...

Roles and responsibilities Coordinating and managing all necessary procedures for processing company-related documents such as company trade license, immigration card, tenancy renewal, vehicle license renewal, and general document attestation process. Representing the company in d More...

Develop and manage customer accounts and travel within the assigned business mix area (predominantly event management companies, corporate and MICE travel agencies) to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams. Creat More...

Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and More...

As a Operational/Leadership Front Office Intern, you would be responsible for: This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations. Understand More...

Be smart well groomed and maintain a friendly and cheerful disposition all the times.Report regularly on happening to Chief Concierge Duty Manager Assistant Front Office Manager Front Office Manager.Maintain associate relations.Ensure vehicle cleaness and condition are up to the requi More...

To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary To ensure loca More...

Supervises the complete Engineering team. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establ More...

To be an ambassador of the hotel in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests fully aware and following the hotel standards More...

We are seeking a dynamic Sales Executive to join our team in Ras AlKhaimah United Arab Emirates. This role requires a versatile professional who can excel in both proactive and reactive sales environments driving revenue growth and building strong customer relationships.Develop and im More...