Customer Relations Jobs in Ras Al Khaimah

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP g More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Key ResponsibilitiesGuest Services SupervisionLead the Guest Relations team to provide outstanding service throughout the guest journey from prearrival to departure.Greet VIP guests handle special requests and ensure personalized experiences.Monitor guest feedback and implement improv More...

Guest Relations ManagerCan you bring your own personality create a magnifique experience and naturally connect with guest and colleagues alikeWe are looking for a Guest Relations Manager to join our team! This could be the next step for you into a Management position within Hotel and More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Develop and manage customer accounts and travel within the assigned business mix area (predominantly event management companies, corporate and MICE travel agencies) to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams. Creat More...

As a Operational/Leadership Front Office Intern, you would be responsible for: This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations. Understand More...

Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and More...

To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary To ensure loca More...

Guest Relations & Seating Management:Greet guests with a warm and professional demeanor.Escort guests to their tables and present menus.Manage and coordinate table reservations efficiently.Maintain an organized and accurate seating plan to optimize table turnover.Handle special gu More...

Perform all activities within a Restaurant Kitchen area ensuring a safe smooth running and profitable operation within the framework of the Hotel. Support the development of Restaurant concepts and standards. Be familiar with local market & suppliers. Recommend menu changes accor More...

Be smart well groomed and maintain a friendly and cheerful disposition all the times.Report regularly on happening to Chief Concierge Duty Manager Assistant Front Office Manager Front Office Manager.Maintain associate relations.Ensure vehicle cleaness and condition are up to the requi More...

Supervises the complete Engineering team. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establ More...

We are seeking a dynamic Sales Executive to join our team in Ras AlKhaimah United Arab Emirates. This role requires a versatile professional who can excel in both proactive and reactive sales environments driving revenue growth and building strong customer relationships.Develop and im More...

Roles and responsibilities Oversee daily F&B service operations within the hotel, ensuring high standards of service and quality. Manage staff recruitment, training, and performance evaluations. Develop and implement menus in collaboration with the culinary team. Monitor and More...

Ensuring the safety of the facility patrons and lifeguard team; Supervising and training the lifeguard team; Supervising the daily facility safety inspection. Qualifications Thorough knowledge and application of lifeguarding surveillance and rescue techniques; Leadershi More...

Director of SalesDirector of Sales will lead the sales team to drive business growth and maximise revenue across all market segments. This role involves strategic planning market analysis and fostering key relationships to optimise the hotels brand presence and market share. Will over More...

You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction maintain a safe and sanitary work environment and ens More...

Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approvi More...