Customer Relations Jobs in Ras Al Khaimah

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with gues More...

Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP g More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Contribute to menu creation Manage and train the kitchen brigade effectively to ensure a well-organised and motivated team Ensure consistency in quality of dishes at all times Assist the Head Chef and managing customer relations when necessary, in the absence of the Chef Ensure More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social med More...

Develop and manage customer accounts and travel within the assigned business mix area (predominantly event management companies, corporate and MICE travel agencies) to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams. Creat More...

Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and More...

As a Operational/Leadership Front Office Intern, you would be responsible for: This is an amazing opportunity to learn and develop your knowledge and skills within all areas of Front Office including Telephones, Front Desk, Concierge, Reservations and Guest Relations. Understand More...

To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary To ensure loca More...

Rixos Al Mairid an awardwinning family beach resort on the stunning Al Marjan Island is seeking a dedicated Guest Relation Agent. In this role you will be the face of the hotel ensuring that each guest has a personalized and memorable experience from arrival to departure. Responsibili More...

Supervises the complete Engineering team. Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establ More...

Do flower arrangements for public area, guestrooms, outlets, banquet functions and all areas of the hotel Fulfil guests' and customer’s flower order and arrangement needs. Fulfil guests’ special occasion’s decoration requests like birthdays, anniversary and e More...

Ensuring the safety of the facility patrons and lifeguard team; Supervising and training the lifeguard team; Supervising the daily facility safety inspection. Qualifications Thorough knowledge and application of lifeguarding surveillance and rescue techniques; Leadershi More...

Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests Be responsible for special room assignments and suite occupancies Welcome and fulfill the check-in process of VIP Guests, including serving as an es More...

Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approvi More...

Rixos Al Mairid a luxurious family resort on Al Marjan Island is seeking a Receptionist to join its team. As a Receptionist you will be the first point of contact for our guests responsible for welcoming them warmly checking them in and out and ensuring their stay is seamless. Your du More...