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Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie المزيد...

Develop implement coordinate and manage customized and syndicated usually survey and observationbased research services projects throughReceiving and understanding client briefDeveloping research design proposal and prepare budget/costBriefing and training field staffDesigning survey المزيد...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer المزيد...

Job DescriptionHIRING FOR UAE NATIONALS ONLY.Accountabilities(The accountabilities listed below should only be an indicative sample they are not meant to be exhaustive) Develop conduct and deliver research reports and custom consulting projects in the telecom and tech domain. Work in المزيد...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer المزيد...