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DescriptionWe are looking for a dedicated Call Center Agent to join IIQAF in Dubai. As a Call Center Agent you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls address customer inquiries and en...

What are we looking forA Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeGood communication skills (oral and Written)...

A Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs a Hostess you are responsible for serving guests in...

Greet guests at all times in a friendly and helpful mannerRegister and room all Sofitel Club guest arrivals according to established proceduresPerform check-in check-out and room change procedures and ensure all data is accurately entered into the hotel systemLiaise closely with Butlers to escort an...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

What are we looking forA Telephone Operator Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serv...

EOE/AA/Disabled/VeteransWhat are we looking forA Telephone Operator Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delive...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

MAIN DUTIES AND RESPONSIBILITIES:    2.1.1    Scanning identification documents2.1.2    Updating guest profiles to Dubai  police website upon check in / check out2.1.3    Matching PMS in house report with CID in house report.2.1.4    Communicating with guests about the regulations2.1.5    Ensuring t...

We are seeking a professional and enthusiastic Concierge to join our team in Rixos Al Mairid Ras Al-Khaimah United Arab Emirates. As a Concierge you will be the face of our organization providing exceptional guest services and ensuring a memorable experience for all visitors. Your role will be cruci...

DescriptionPOSITION SUMMARYOrganize confirm process and conduct all guest check-ins/check-outs room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have...

Reporting to the Cluster Reservation Manager responsibilities and essential job functions include but are not limited to the following:Understand the key principles of FRHI Pricing Strategies and Revenue ManagementHandling reservation management including managing blocks chasing rooming list from Sa...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

We are looking for motivated and experienced Recruitment Executives / Call Centre Agents to join their HR team. The selected candidates will be responsible for sourcing screening and coordinating candidates handling recruitment calls and ensuring smooth communication between clients and applicants.K...

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and team members. Within this the key responsibilities for this position are:Anticipate guest needs and handle guest inquiries in a...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Receive each guest call in a professional and friendly manner.1.1.2    Maintain effective communication with all related department to ensure smooth service delivery.1.1.3    Handle every query in a polite and courteous manner and exceed guest expectatio...

As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOPs are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of acc...