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Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the prop...

 Job Summary:We are looking for a customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls provide excellent customer service resolve inquiries and ensure customer satisfaction. If you have strong communication skills a problem-solving mindset a...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantHighlight import...

We are seeking a professional and enthusiastic Concierge to join our team in Rixos Al Mairid Ras Al-Khaimah United Arab Emirates. As a Concierge you will be the face of our organization providing exceptional guest services and ensuring a memorable experience for all visitors. Your role will be cruci...

As a Telecommunications Agent at SO/ Ras Al Khaimah part of the All-Inclusive Collection you will manage all guest and internal communications through the hotels PBX system. You will ensure accurate prompt and professional handling of telephone calls messages and requests contributing to a seamless...

PURPOSE OF POSITIONTo manage guest inquiries and reservations with exceptional service ensuring seamless booking experiences while optimizing revenue and maintaining the highest quality standards.KEY ROLES & RESPONSIBILITIESMaster Revenue & Pricing StrategiesDemonstrate a deep understanding of prici...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Strategy rates packages...

Reservations Agent:You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serviceEnsure the be...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Complete the important tasks outlined on the Officer Shift Checklist to record and follow up all job related incidences in the Officer LogReport broadband and telephone equipment defects to the relevant vendorsAttend to complaints and enquiries referred to by Communications AssistantHighlight import...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

Reservation Handling:Process individual and group reservations across multiple properties accurately and efficiently.Respond to reservation inquiries via phone email online platforms and travel agents.Modify cancel or update reservations in the Property Management System (PMS) as requested.Ensure al...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...

Answer all incoming and internal calls promptly professionally and in accordance with luxury service standardsProvide accurate information about resort facilities services events dining options and operating hoursHandle guest requests efficiently and route them to the appropriate department (Houseke...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Description Role : Call Center Agent - Fresh Graduates Only ( UAEN) Location : RAK Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...