WNS Global Services

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly More...

Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues. Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process and being a CAB member Expert knowledge of SQL clusters and B More...

Design and develop Dash boards and Reports for the Senior Business Managers to capture key metrics and trends (Compensation/pay-roll trends productivity analysis Employee positioning Total rewards trends) Data Management- managing & maintaining compensation data efficiently for al More...

O2C Collection- Good understanding of Order to Cash cycle strong experience in customer collection working experience in GETPAID tool and SAP will be a plusFunctional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvement More...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly More...

Basic Purpose: Provide timely and accurate response to assigned internal and external customers Collaborate with underwriters to establish target dates and communicate coverage recommendations. Responsibilities to include account set-up quoting proposals policy issuance policy admin More...

GDS Sabre & Amadeus Certification / Diploma in travel preferredExperience of working with or for a Global Travel Management company (TMC)Understanding of Corporate travel nuancesUnderstanding of complex ticketing logicsHas experience in managing TMC Back end processes. Fulfillme More...

To perform GL Accounting & Management Reporting -Activities would include preparation of journal entriesIntercompany Reconciliations and perform other industry specific activities. Responsible and ensure all R2R activities assigned are delivered on time with minimum rejections.Ens More...

Process - Order to CashSub - processes in Scope1 Customer Master Data (setup and Modification)2 Billing3 Cash Application4 Collections and Customer Service4 Month End Reporting and Reconciliations ActivitiesEvaluation Parameters -Sr Associate OpsTotal Work Experience (in years) - 2-4 More...

Key Responsibilities:ETL Development and Maintenance: Design develop and implement ETL processes using SSIS to support data integration and warehousing requirements.Maintain and enhance existing ETL workflows to ensure data accuracy and integrity.Collaborate with data analysts data ar More...

    Conducts administrative intake and scripted clinical intake of calls for clinical review    Provides quality customer service through interaction with providers administrative staff and others    Builds and maintains cust More...

Experience Required:Hands-on experience in Pandas library of Python Power BI and Advance excel. Good to have knowledge in database development designing application deployment and automations using pythonTechnical Skills: Programming Languages: Pandas library of Python Power BI and Ad More...

Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the monthly sampling numbers as per the defined targetComplete the feedba More...

Direct and constantly improve Operations to ensure customer satisfaction and improved chat efficiency Meet if not exceed all service levels through effective planning and forecasting Coach mentor and motivate employees in general; train subordinates to be efficient and effective leade More...

Job Description:Design fine-tune and deploy LLM-based solutions (e.g. ChatGPT LLaMA Mistral Claude).Integrate LLMs into modern web applications to deliver intelligent user experiencesDevelop end-to-end full-stack applications using modern web frameworks and RESTful APIs.Collaborate wi More...

Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the businessIdentify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual More...

Job Overview:The Operations Manager will oversee and develop a team of customer service specialists optimizing processes and systems to ensure high performance customer satisfaction and operational efficiency. Youll work closely with clients internal teams and leadership to drive busi More...

* Must have good problem solving decision making & analytical skills.* Manages team performance.* Provide effective coaching and constructive feedback to subordinates.* Performs administrative tasks for Operational support.* Lead teams into achieving metric goals complete monthly More...

Complete Daily Quality checks as per the process requirementProvides on time Feedback to the agents for the errors identifiedConduct Customer comeback analysis for all the errors received from the clientsTo meet the monthly sampling numbers as per the defined targetComplete the feedba More...

Pre-registering and scheduling patient appointments for assigned services to the appropriate location with appropriate providers in an attentive and courteous manner.Documents patient requests in DentaPro to route to appropriate clinic resources when neededTransfers calls to clinic ar More...