Team Lead Customer Care Jobs in UAE

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. More...

Key Accountabilities Liaise with the immigration for visa formalities (new, renewal, release and cancellation) Coordinate legal typing requirements and organise all documentation formalities, for new recruits ensuring they obtain their residence visa prior to commencing work. Forward More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Roles and responsibilities Support all Customer Care activities for the assigned Sales Center to support in the delivery of customer service strategy and maintaining high-level of customer satisfaction and experience across different communication channels. Roles And Responsibilitie More...

Be a student either pursuing your final year in High School or in your Bachelor's degree Looking for a first professional experience in the field of sales-retail Hold an existing UAE Residence Visa Passport and the sponsor’s must have a minimum 6 months validity (necess More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are a More...

Black & Grey HR is recruiting for a premium boutique aesthetic hospital in Abu Dhabi UAE. Our client is looking to hire an experienced Customer Care Manager. The ideal candidate will lead the customer care team ensuring exceptional service standards and addressing all patient inqu More...

Complying to the quality procedures and HSE requirements set by the company. Adhering to the departmental objectives and KPI. Build and Maintain positive working relationship with everyone. Improving the role of procurement and supply within the organization,all knowledge and cap More...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on More...

Responsibilities: Meeting with the management team to define EHS goals and objectives. Training employees on health and safety policies and best practices. Conducting inspections and identifying hazards and EHS violations. Providing solutions and intervention strategies for hygi More...

Roles and responsibilities If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and col More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the More...

Greet patients or their families and determine the nature of their inquiry. Provide information to assist patients or refer them to the appropriate contact, either in the organization or elsewhere. Advocate for patients’ and their families’ rights and responsibilities, confidentiality More...

Job Summary & Purpose:Provide administrative support to customer care teams ensuring seamless issue (carryin related) resolution and accurate documentation.Coordinate service delivery manage customer inquiries and resolve issues to ensure customer satisfaction within the agreed TA More...

Greets patients and families to understand the nature of their inquiriesProvides information or refers patients to appropriate contacts within or outside the organizationAdvocates for patients rights concerning confidentiality education and informationDevelops and maintains feedback/c More...

Job Summary & Purpose Responsible for resolving customers service or billing complaints by performing activities such as exchanging merchandise refunding money and adjusting bills. Check to ensure that appropriate changes were made to resolve customers problems. Contact customers More...

Work mode: Hybrid Onsite Location(s): Dubai AE Additional Locations: N/A Diversity Innovation Caring Global Collaboration Winning Spirit High Performance At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and highperf More...