Service Levels Agreement Jobs in Abu Dhabi

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

Responsibilities: 1. Develop and implement customer service policies and procedures to ensure consistent service delivery. 2. Manage and oversee a team of customer service representatives, providing guidance, coaching, and support as needed. 3. Handle escalated customer complaints and More...

Responsibilities: - Communicate with clients via phone, email, and other virtual platforms to address their inquiries and concerns - Assist with order processing, tracking shipments, and resolving any issues that may arise - Maintain accurate records of client interactions and transac More...

Roles & Responsibilities • Requirements & Summary • Company Details Company : Halliburton Skills : Field Service Tech , Mud Engineer / Drilling Fluids Education : Bachelors/3-5 yr Degree Employment Type : Full Time Salaried Employee Location : Abu Dhabi, AZ, United Arab Emirates We More...

Essential Functions/Core Responsibilities Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. Provide high quality customer service by answering customer enq More...

Job Description Roles & Responsibilities Develop and implement strategies to drive business growth in the cyber security service sector Identify and pursue new business opportunities through market research and networking Build and maintain relationships with key clients and partner More...

Key Accountabilities: Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties. Answer calls within the agreed KPI (Key Performance Indicator) and to priorities calls in accordance with procedure. More...

Full job description Required Bodyshop Service Advisor for a well established Automobile Service Center in Abudhabi Minimum 3Years experience in Any Garage in UAE Diploma or Degree in Automobiles UAE DL is must Should be Technically sound regarding automobile repairs Communicatio More...

Active recruitment of young / experienced Engineers regionally with the foundation to be able to perform job with the required training and mentorship to the established siemens Energy standard. Planning and monitoring the development and personal growth of the individual Generator te More...

Job Description Roles & Responsibilities Key Accountabilities: Desired Candidate Profile Intermediate School(General (College Proprietary)) Any We are looking for Team Leader who will work as part of large and diverse teams and constantly interact with customers, and internal and More...

Extensive working experience in Banking Domain Good Knowledge in Siebel CRM Extensive working knowledge in Bank CRMs and related Service requests Good experience in system integration via web service (REST and SOAP), API gateways etc Experience Solution Analysis and implementation

YOUR TASK To deliver the configured machine to the user, connect to the network and ensure that the user is satisfied with the service provided. To provide the user with basic training to utilize the PC or operations equipment and avoid future problems. To respond with the appropriate More...

A minimum of 15+ years of experience, with a preference for at least 3 years in the manufacturing industry. Additional experience in metal, mining, and energy sectors would be advantageous. Experience working with distributed teams and remote stakeholders. Demonstrated track recor More...

Contributing with measurable performance goals settings that include personal improvement and competency efficiencies focus on: Service Delivery performance improvement, supporting critical operational gaps, and mainntaining personal feedback session with SD Manager to review operatio More...

Job Description Roles & Responsibilities Being part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment. Generate status reports/consolidated IM reports to the ServiceDesk Manager Act as the Single point of contact (SP More...

Description Develop and implement service monitoring frameworks with KPIs and customer feedback mechanisms.Lead efforts to enhance service quality and address performance gaps.Measure KPIs to assess service delivery efficiency and effectiveness.Identify and address service delivery is More...

Main Accountabilities Day to Day Customer service delivery Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices Handle first-level enquiries received in person, via email, social media, ch More...

Roles & Responsibilities Maintain and update databases with new information. Verify data by comparing it to source documents. Generate reports based on data entered. Provide excellent customer service to clients. Answer phone calls and respond to customer inquiries. Process sales ord More...

Responsibilities of Insurance Service Officer • Ensure high accuracy in claims processes for insurance and corporate review, adhering to contractual agreements for efficient reimbursement. • Provide customer service support for insurance verification, eligibility, and pre-authorizatio More...

Drives a truck or other assigned equipment as required. Skills typically acquired a high school diploma or similar education and typically 6 months experience as Operator Assistant ll. Given the nature of oil field service work, must possess good interpersonal skills and the abili More...