Head of Product Service Line - Operations Management

• A minimum of 15+ years of experience, with a preference for at least 3 years in the manufacturing industry. Additional experience in metal, mining, and energy sectors would be advantageous.
• Experience working with distributed teams and remote stakeholders.
• Demonstrated track record of working with various products, specifically in the area of

Industrial Automation and Control

• Possess a formal project management qualification, such as PMP, PRINCE2, Agile Project Management, or an equivalent certification.
• Proven understanding of agile tools and frameworks, including Scrum and Kanban.
• Ability to plan ahead of different product teams by 2-3 steps and identify hidden risks at deeper levels within each team.
• Proficient in drawing storyboards, creating wireframes, grooming product backlogs, writing user stories, and developing acceptance criteria.
• Strong collaborator with cross-functional teams encompassing technology, business, and design. Experience in working with design teams to deliver optimal user experience (UX) and user interface (UI), as well as engaging and managing third-party vendors and consultants.
• Excellent communication skills with the ability to influence senior business and IT executives in agile transformation and building a product and platform vision. Capable of switching between strategic discussions with senior business leaders and providing on-the-ground agile coaching to teams.
• Demonstrable experience in managing a diverse change portfolio with concurrent initiatives, showcasing adaptability, creativity, and efficient resource utilization.
• Solid experience in delivering all stages of the project and software development life cycle, particularly in managing complex business change projects, preferably within a digital transformation context. Extensive knowledge of technical engineering best practices, such as test-driven development and continuous integration.
• Familiarity with tools like Jira, Confluence, or other similar tools.

Agile Skills and Experience:

• Possesses a profound comprehension of agility, the ability to lead teams using agile methodologies, and an agile approach to working collaboratively with the team.
• Familiarity with diverse tools and techniques employed in agile methodologies.
• Extensive experience in backlog management, constructing release plans, monitoring team-level metrics, and effectively resolving obstacles (utilizing tools such as burndown charts, release burn-ups, etc.).
• Demonstrates excellent facilitation and engagement skills, along with a servant leadership mindset.