Service Desk Agent Jobs in Dubai

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so t More...

Functions as the single point-of-contact for service activities, educates the customer on Pure service delivery, tools and interfaces. Communicates relevant service updates and recommendations to both internal account team & external customers to ensure a level of compliance and More...

Responsibilities: Evaluating existing operations and developing appropriate strategies. Training store managers in effective sales and supervisory techniques. Creating and communicating sales targets at regular intervals. Monitoring sales across stores to check that quotas are m More...

Responsibilities: Determine work schedule Manage OBF (out-of-box failure) customer units Complete daily production reports Day-to-day responsibilities SAP Service BOM review Service part identification and request BOM updates

Responsibilities: Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Provide prompt, courteous and efficient service to all guest, so as to achieve a hi More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Perform site inspections and prepare customer-friendly fire and explosion risk analysis, reports. Coordinate with relevant regional manager(s) to generate a suitable proposal, addressing identified risks. Safely and accurately perform on-site commissioning and preventative maintena More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash conta More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the organizati More...

Responsibilities: Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and More...

Position: Customer Service Executive Experience: 2-3 Years Salary: 3500/4000 AED Location: Dubai Education: Graduate Any Specialization Gender & Nationality-Any Job Description: OVERVIEW: The ideal candidate will be the main contact point for any queries and any communicati More...

Responsibilities: Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping. Reject all products and materials that fail to meet quality expectations. Read blueprints, plans, and specifications to understand the requirements of More...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional man More...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...