Lead Customer Service Manager Jobs in UAE

What you will do Customers To ensure that the customers who come to the Returns & Exchange desk perceive the policy as generous and the procedure quick and easy. To be able to use their judgment to handle specific problems with common sense, thereby ensuring a satisfied customer wh More...

The Role Role description: The Customer Service Specialist (CSS) contributes to the success of all Clients Brands and Customers in the UAE by handling frontline and backline activities to merchandise orders to key customers in a fastpaced direct customer delivery environment. yze situ More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

Participates in the development of the Service Field plans including manpower and material for the team in assigned territories to optimize utilization. Monitors Service Field projects within assigned branch/territory, ensuring cost and progress are tracked and potential issues mit More...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effi More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients. knowledge in Health insurance Answer all phone calls in a professional and courteous manner. Maintain confidentiality of all doctor, staff, and patient inform More...

We are seeking an experienced and dynamic service manager for our client in Al Ain. The ideal candidate will have a strong background in automotive repair and maintenance excellent leadership skills and a commitment to providing exceptional customer service. As a service manager you w More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Roles and responsibilities Agree a sales strategy for the sector, and identify priority opportunities and clients. Build relationships and develop new relationships with c-suite level clients and internal stakeholders Originate sales opportunity and work with Solutions team and L More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Defines performance goals at the start of the year in discussion with the istant General Manager, and ensures that the goals are achieved during the year. Drives Aftersales area results through effective planning, resource allocation, work allocation, monitoring, and decision-makin More...

Qualifications & Experience Customer Service. Call Centre : 1+ Year 10 Years Schooling Or Equivalent 10 years schooling or equivalent. Excellent interpersonal, telephone and customer service skills. Ability to work in a busy sales team environment. PC based skills to operate Wi More...

Duties and Responsibilities: Team Management: Lead, supervise, and mentor a team of service advisors, technicians, detailers, and administrative staff. Assign tasks and projects to team members, considering their skills and expertise. Provide training and guidance to staf More...

Responsibilities: Managing, training, and providing overall guidance to the sales team of an assigned territory. Setting reasonable sales targets to be achieved by the sales team. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. More...

Actively promote the company’s products and ensuring a high level of customer service. Meeting and exceeding key performance indicators (KPIs), demonstrating a commitment to excellence in all aspects of the role. Proactively address client needs, build and maintain strong cl More...

In this role, you will: Be a UAE National with a Khulasat Al Khaid Plan the shift and ensure constant collaboration with key stakeholders as required. Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to en More...

Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area Advanced Quality Orien More...

Why join us? Amazing Career Growth Great company perks Industry Leading Management to get mentorship from Top level benefits Work Life Balance Job Details Job Details As an IT Help Desk Manager, you will play a key role in ensuring that our operations run smoothly by provid More...