Welcomer Front Office

Job Description

Welcomer to provide engaging experience to guests staying at Pullman and shall also be responsible for making a rapport with them to gain loyalty, keeping in mind the objectives, performance, consistency and quality standards established.

To act as the ambassadors of the hotel, providing guests above-and-beyond services to ensure their experience will be worth remembering.

To provide a courteous, professional, efficient, flexible and upscale service at all times, following the standards laid down by the department.

To ensure effective implementation of all departmental, human resource, finance and safety system policies and procedures.

Qualifications

Good communication skills

Must have the ability to multi Task

Ability to handle pressure.

Maintain high standards of personal hygiene & grooming.