Employer Active
Responsibilities
1.Develop automated vendor/contract performance and governance management frameworks to identify evaluation processes for strategic and high impact vendors across Ignite in coordination with other internal stakeholders.
2.Ensure created Jira/Confluence dashboards are continuously updated and accurate.
3.Track vendor compliance, perform risk analysis, and prepare and coordinate action plans in relation to created Jira/Confluence dashboards.
4.Support the du teams in monitoring adherence to the contractually agreed SLAs and KPIs and identifying applicability of any service credits as a result.
5.Create and submit PRs, CASs, MARs, and GSRNs and follow through to approvals.
Full Time