Telesales Executive

Odyssey Hotels is a Chicago-based hotel owner and management company operating recognized brands like Marriott, Intercontinental Group, Hilton, and Hyatt With over fifty years of combined experience in operating full and limited-service hotels, our team prides itself in providing exceptional and consistent customer service to our

Job Description:

• Manages the housekeeping team, including interviewing, hiring and onboarding, training, performance evaluation, scheduling, employee issues, and call-offs
  
• Supervises all housekeeping employees, including in-house laundry and public area attendants
  
• Address any and all concerns with AGM or GM and with employees
  
• Assigns daily boards and task assignments to the team and ensures completion of hotel and guest standards through daily inspections
  
• Required to clean rooms whenever necessary to accommodate hotel/guest needs
  
• Maintains a lost-and-found department and is responsible for all lost-and-found items; determines the rightful owner and sends accordingly
  
• Ultimately responsible for cleanliness, orderliness, and appearance of the entire hotel
  
• Prepares or assists with Annual Housekeeping
  
• Maintain stock of guest supplies, cleaning supplies, linens, and
  
• Develop and implement Housekeeping systems and procedures
  
• Attending to guest requests and resolving guest
  
• Coordinating with the maintenance team to schedule preventive maintenance of rooms and public areas
  

Requirements

• Strong leadership abilities and organizational
  
• Ability to drive change and look for operational
  
• Minimum of 3 years housekeeping experience, including at least 1-2 years in an Executive Housekeeper
  
• Availability to work weekdays, weekends, and holidays; will also work occasional MOD shifts on weekends
  
• Strong operational and technical knowledge of cleaning standards and laundry operations
  
• Hospitality or Renovation experience
  
• Able to bend, reach, lift and move up to 40 pounds
  

Benefits

• Travel Discounts
  
• Friendly and Fun Culture, with Monthly Employee Appreciation and Annual Gift Selection
  
• 401K, Health, Dental, and Vision Insurance
  
• Flexible Spending Accounts and Dependent Care Accounts
  
• Voluntary Life Insurance, Accidental Death & Dismemberment Coverage
  
• Critical Illness Coverage and Universal Life Insurance
  
• Legal Shield, Roadside Assistance, Data Storage Backup, and Tech Support
  
• Paid Time Off and Competitive Compensation