Technician- MyPRINT

Job Description

PRIMARY TASKS:

• Provide high-level administrative and technical support to MyPRINT.
• Undertakes special projects to meet the objectives of the department.
• Resolve technical issues reported by the students and staff.
• Ensure hardware and software is running smoothly at all times.
• Keep stock of consumables used by printing devices (Paper, Toner, Staples, etc).
• Collect recycled papers from containers and sell them to the appropriate collectors.
• Report any device problems to the contracted supplier’s technicians.
• Resolve and delegate issues reported by students and staff members.
• Respond to any calls made to MyPRINT and attempt to resolve the issues.
• Monitor and work on the uniFLOW printing management system.
• Take over MyPRINT office duties if required.
• Perform printing, copying, scanning and other related services for students.
• Provide students with an efficient stationery sales experience.
• Monitor and operate the POS (Point of Sale) System.
• Locate and purchase appropriate stationery before semester starts.
• Make sure all stock is displayed properly and is maintained daily.
• Take inventory of stock and cash every semester to ensure statistics are accurate.
• Enter all data changes into server (Invoices and daily sales report).
• Make trips to the bank for cash related services.

Skills

• Business Diploma level of qualification.
• Minimum 1 year experience in relevant field.
• Well developed communication and interpersonal skills.
• Highly developed organizational and time management skills.