Technical Writer

• Analyzing and evaluating information needs for projects and help define content requirements.
• Create high-quality documentation about Core42 products and solutions, including User Manuals, Release Notes, Getting Started Guides, Knowledge Base, and other publications for both end users and internal teams.
• Meticulous reviewing and editing your own work as well as performing peer- reviews for other members of the team.
• Assist senior staff to identify tasks and responsibilities.
• Provide detailed, consistently authoring accurate content compliant with department and company standards.
• Collaborate and also an individual contributor who relies on professional discretion to achieve goals.
• Conduct technical reviews with the engineering and product management teams.
• Research topics to be documented based on information from a variety of credible sources.
• Analyse customer feedback to drive content, process, delivery, or accessibility improvement.
• Review, assign, and resolve defects and enhancements in defect tracking tools.
• Transform ambiguity into clarity.
  

Qualifications

Skills and atributes to success

• 5-7 years of experience writing technical documentation.
• Bachelor's degree preferably in technical writing, computer science or a related technical field.
• Mastery of authoring tools, such as MadCap Flare, Adobe FrameMaker, MS Word.
• Experience in planning, researching, writing, and editing user-friendly documents.
• Ability to deliver quality documentation under tight deadlines with changing product requirements.
• Enjoy collaborating in a multicultural and diverse environment that expands to include various geographic locations.
• You have stellar communication skills, effectively expressing yourself and gathering information in a clear and consistent manner.