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SUPERVISOR - OUTPATIENT CS
drjobs SUPERVISOR - OUTPATIENT CS العربية

SUPERVISOR - OUTPATIENT CS

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1 Vacancy
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Jobs by Experience

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3 - 0 years

Job Location

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Kuwait City - Kuwait

Monthly Salary

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KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1769881
  • Ensure customer delight to patients and the day-to-day supervision of the reception staff. Responsible for scheduling staff and shift coverage to ensure reception and administrative duties are accomplished. Provide reception coverage when needed including when there are staff shortages, train and evaluate job performance of the outpatient team.
  • Provide training and otherwise assure that outpatient staff members are properly trained in their duties including but not limited to maintaining current registration process and billing practices
  • Familiarized with the billing and explain the financial liabilities to the patients.
  • Deals with customer and patient's concerns and complaints in a quick and efficient manner
  • Supervises the provision of accurate information to patients on such matters as the scope of the health care treatment services provided by the hospital
  • Ensures that outpatient unit complies with customer service policies.

Employment Type

Full Time

Department / Functional Area

Doctor / Nurse / Paramedics / Hospital Technicians / Medical Research

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