Freelance Player Support Agent
Posted on :
02-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2214903
- Processing questions and problems from users through a ticketing system
- Answering queries on blogs and forums as well as social media channels
- Getting familiarized with the games so you can advise players
- Getting creative in finding solutions to technical problems and bugs
- Encouraging user loyalty by providing an outstanding service
- Contributing to studio-wide community strategies
- Supporting the community managers with ad-hoc tasks
Employment Type
Remote
Company Industry
IT - Software Services
Department / Functional Area
Administration
Key Skills
- Management
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