Show Technology Technician

Title: Architect IV

Location: Salem, Oregon

Duration: 12 months

Note: This is a Remote Position.

Job Description:

• Responsible for the overall system design. Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expertise in all aspects of designing and application development. May conduct training to IT Staff. Requires a bachelors degree and may be expected to have an advanced degree in area of specialty and 8 or more years of experience in the field or in a related area. Demonstrates expertise in a variety of the fields concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May provide consultation on complex projects and is considered to be the top level contributor or specialist.
  
  
• The purpose of this request is to procure developer/analyst services for ODOT Information Systems Branch to support the Crash Data System Update project. The primary tasks the contractor will perform are as follows:
  

The Contractor shall:

• Document business needs for application changes
  
• Analyze system functionality and recommend scope of changes
  
• Create a specification for the new functionality
  
• Design and modify the Crash Data System software to meet requirements
  
• Create and execute testing plan, implementation plan, and post-implementation support for the application
  
• Communicate project status, work progress, issues, and risks
  
• Update system and user documentation to reflect the changes
  

Other tasks, as needed, to support the implementation of the modified system

• Strong analysis skills
  
• Strong oral and written communication skills
  
• Experience developing solution and operational documentation
  
• Experience building and modifying n-tier applications
  
• Experience programming in Visual Basic, .NET, and C#
  
• Experience with relational database management systems, including MS SQL serve
  

About Us:

Tri-Force is one of the fastest growing companies in the Philadelphia region by receiving the award 5 times and 3 times (Ranked #) on In c. 5000 fastest growing companies in the USA.

Tri-Force Consulting Services, In c. is an established consulting services firm offering innovative solutions to Government and Commercial sectors. We specialize in building customized software applications solutions such as knowledge management systems, business intelligence, data analysis, database support and maintenance, data warehouse implementation and support, systems architecture and systems integration for our clients.

Our technical competencies are in Java,.NET, SharePoint, PHP, Business Intelligence (Cosign, Data Warehouse), mobile applications platforms (iPhone, iPad, Android, Blackberry), and various other technologies. We also specialize in providing resources to manage infrastructure projects. Tri-Force is one of the fastest growing companies in the Philadelphia region by receiving the award 5 times and 2 times on In c. 5000 fastest growing companies in the USA.

Title: Network Operations Center Engineer Location: Philadelphia PA. Client: City of Philadelphia Duration: 12 months Note: This is a Partially remote position. Position overview / Statement of Work This person will be responsible for training JR level technicians on NOC best practices and managing IT incidents and will play a crucial role in improving the overall IT Incident Management process/framework. Work activities: Evaluate the current state of OIT s ITCC processes Develop an action plan to address known process deficiencies Configure/design workflow templates to facilitate incident handling Monitor the incident queue to ensure tickets are being addressed Train technicians on processes and procedures Create communication and training plans to enable smooth implementation of new processes Skills/experience of the assigned staff: Required Strong facilitation, teamwork, influencing and interpersonal skills Excellent written and oral communications skills Ability to train users in the process and coach people in best practice Customer focused, passionate about the customer experience Familiarity with ITIL Incident Management IT Operations or Technical Support experience Highly Desired/Preferred IT Service Management experience Strong knowledge of ITIL processes, with experience working with Change Management, Incident Management and Problem Management Broad experience of IT infrastructure and applications Experience working with SysAid (ticketing system)