Service Desk Triage Monitoring Specialist
Posted on :
14-02-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 2 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
14-02-2024
Job Description
Req ID : 2532233
- Gather issue information and create an effective resolution plan.
- Manage and regularly update all tickets assigned to you.
- Be naturally curious with good troubleshooting skills, continue to ask why until you get to the root cause, and continue to tackle the problem from different angles until a solution is found. You should be comfortable figuring it out on your own most of the time, even if you have never seen a particular problem before. Good instincts and research skills are helpful here.
- Be focused on providing the highest quality customer experience.
- Work independently or in teams, manage a full schedule, and seek new tasks with minimal oversight.
Employment Type
Part Time
Department / Functional Area
Key Skills
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