Senior Sales Engineer - Carrier

Role Responsibilities:

Sales Excellence:

• Consistently achieve monthly quarterly and yearly sales gross margin and order booking targets set by the management.
• Proactively generate and cultivate enquiries to achieve order booking from quoted enquiries.
• Conduct design reviews and provide technical estimations for enquiries generated by self or colleagues.
• Develop compelling technical sales offers lead negotiations and facilitate order bookings.
• Manage the credit approval process in alignment with company policies and oversee debtor collection.
• Drive continuous expansion of the customer base through targeted prospecting and relationshipbuilding.

Strategic Sales Planning:

• Perform thorough market research to identify sales opportunities and assess customer needs.
• Employ a proactive approach to discover new sales prospects via cold calling networking and strategic marketing initiatives.

Customer Relationship and Networking:

• Solicit feedback from customers both presale and postsale to ensure optimal customer satisfaction.
• Foster strong relationships with stakeholders including developers consultants main contractors and MEP contractors.
• Engage customers for valuable insights on competitor pricing and technical information.
• Provide essential marketing collateral such as brochures and fact sheets.
• Understand and analyze customer needs addressing them efficiently and professionally.
• Maintain awareness of customer creditworthiness through partnerships and networks.

InDepth Knowledge:

• Maintain comprehensive technical knowledge of HVAC products including VRF Ducted Splits and Chillers as well as services offered.
• Stay updated on industry trends market intelligence and competitor analysis within your designated territory.
• Possess basic HVAC design and estimation skills for Unitary and Chilled Water systems projects.

Operational Excellence:

• Adhere to company policies regarding product programs pricing sales channels credit stock levels and payment plans.
• Keep accurate sales and project records according to ISO standards.

Collaborative Teamwork:

• Collaborate positively with various departments particularly Projects to support business growth and shared goals.

Professional Representation:

• Always represent the company with professionalism and integrity including during events and client interactions