This is a remote position.
About the Client:
Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.
Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.
Job Summary:
To enhance the competencies of individual employees by designing and conducting training programs that will boost employee s performance in alliance with the company s core values.
You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and for managing all phases of training interventions.
Responsibilities:
- Will formulate and conceptualize training modules based on the need of the employees and the management
- Will be responsible for managing the activities involved in the design, preparation, delivery and need assessment of training and development programs for company managers and employees
- Will help determine company needs for leadership development, succession planning, career management, interpersonal skills, and communication training
- Will conduct New Employee Onboarding and Orientation for new hires as well as product training before endorsing them to operations
- Will partner with and join other HR professionals to assess and implement organizational development programs, processes and training initiatives to support organizational strategies
- Will conduct research on the latest trends about training provided
- Will evaluate employees improvement based on the training provided
- Will develop methods for evaluation of program effectiveness
- Will prepare program reports
- Will identify training needs and organize training interventions to meet quality standards
- Will perform other duties and/or special projects as necessary
Secondary Tasks/Ad-hoc:
- Evaluate employees through call listening, side-by-side, live monitoring
- Will monitor trainee performance from training up to nesting, before endorsing them to operations
Requirements
- 1-2 years exposure in training/learning and development
- Proficient in MS Office apps
- Sound decision-making and organizational skills
- Exceptional English communication, both written and verbal
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work from 8AM-5PM
- Must be willing to work in shifting schedules
- Must be amenable to reporting to our Makati office as required
Benefits
WHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
1-2 years exposure in training/learning and development Proficient in MS Office apps Sound decision-making and organizational skills Exceptional English communication, both written and verbal Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work from 8AM-5PM Must be willing to work in shifting schedules Must be amenable to reporting to our Makati office as required