Senior Customer Support Specialist
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Job Description
REsponibsilities:
• Handle inbound customer complaints and ensure that queries and issues are answered and resolved promptly through all
• Track and maintain customer interactions, transactions, comments, and
• Highlight customer issues that require
• Work in cross-functional teams to provide feedback and help improve customer
• Demonstrate a passion for service and always deliver remarkable customer support via chat, email or phone
• Embody positivity and a solution-oriented approach towards
• Achieve customer experience KPIs – SLAs, CSAT
Employment Type
Part Time
