Employer Active
REsponibsilities:
• Handle inbound customer complaints and ensure that queries and issues are answered and resolved promptly through all
• Track and maintain customer interactions, transactions, comments, and
• Highlight customer issues that require
• Work in cross-functional teams to provide feedback and help improve customer
• Demonstrate a passion for service and always deliver remarkable customer support via chat, email or phone
• Embody positivity and a solution-oriented approach towards
• Achieve customer experience KPIs – SLAs, CSAT
Part Time