Security TechnicianTechnical Manager

WHO ARE WE?

We began as a commercial surveillance company specializing in CCTV design and installation. We expanded our services to include intrusion, fire alarm, access control and gate entry. Weve helped a variety of businesses big and small across Georgia. Most of our clients are multi-family communities, homeowners associations, hotels, warehouses, and commercial buildings. However, we are happy to consult with any business in need of security.

WHAT WILL YOU DO?

Daily tasks may include:

Configure/program equipment such as burglar alarms, fire alarm panels, servers, recorders, cameras, networking equipment
Install security products such as fire alarm devices, smoke detectors, cameras, recorders, card readers, door locks, control panels, networking equipment
Troubleshoot and test all installed/serviced equipment to ensure proper performance and compliance with customers requirements
Train clients on proper usage of equipment
Update service tickets before going to the next site

The ideal candidate will transition to a supervisory/managerial position that will focus more on developing processes, quality control and high level technical matters. With the right candidate, this position will lead to becoming the go-to person for all technical matters.

Requirements

WHAT DO WE REQUIRE?

This is a highly technical position that involves programming/troubleshooting networks, fire alarm panels, and cellular communicators. It requires a strong understanding of technology.

Experience!

5+ years experience in Commercial Security and Camera Maintenance
3+ years experience in intrusion alarms
3+ years experience in access control
3+ years experience in Low Voltage including electronic and mechanical
Fire Alarm experience a plus
NICET Certified a plus
Willing to consider candidates with less experience, but experience is required

Skills & Knowledge!

Excellent troubleshooting skills
Working knowledge of construction principles
Reading, following, and applying logical information from schematics, wiring diagrams, blueprints, instruction manuals, operator guides, work orders, SOP s and safety rules
Communicate effectively with customers and educate them on newly installed equipment as well as job status completion (service or installation)
Strong customer service and problem-solving skills
Must be able to communicate effectively

Advanced computer skills using a laptop with ability to check e-mails using Gmail and effectively manage time card using T-Sheets

Ability to submit daily time & notes using companies ticketing system - Must know how to use a cell phone including making calls, sending texts, using apps and taking photos.

Management, Leadership & Growth!

Responsible for cross training less experienced employees and trainees on company procedures, systems, and installation/service techniques
Willing to self-train using necessary resources
Ability to lead an install team when needed
Be able to work independently without direct supervision and be able to effectively communicate to management regarding the progress of service tickets
Help establish and document procedures

Non-Negotiable!

Experience in related field

Possession or commitment to purchase required tools
Honesty and integrity
Professional appearance
Must have 3 years clean driving record and valid driver s license
Must be about to maintain vehicle maintenance and cleanliness
Maintains control and safeguards all company or customer property or information of which employee has been entrusted
Must be willing to work in various weather conditions (Working environment may be subject to high or low temperatures, confined spaces, dust/dirt, heights, standing, bending and crawling)
Ability to work Monday Friday 8:00AM 6:00PM (typical days are 8 hours but start and stop times may change based on project/call)
Adapts well to changing work schedules
Must be a team player all hands-on deck when needed
Must be willing to take on new challenges and support a growing operation

Benefits

WHAT ARE YOUR BENEFITS?

Wages $20.00/hr. - $40.00/hr.

$1,000.00 sign on bonus

Company Van after 90-day probation

Company Laptop

Company Cell Phone

Company Credit Card for company related items

2 Week PTO

Company paid holidays

Continuing education

Health Insurance (Coming Soon!)

Long term employment

*All benefits are subject to company policy.

WHAT DO WE REQUIRE? This is a highly technical position that involves programming/troubleshooting networks, fire alarm panels, and cellular communicators. It requires a strong understanding of technology. Experience! 5+ years experience in Commercial Security and Camera Maintenance 3+ years experience in intrusion alarms 3+ years experience in access control 3+ years experience in Low Voltage including electronic and mechanical Fire Alarm experience a plus NICET Certified a plus Willing to consider candidates with less experience, but experience is required Skills & Knowledge! Excellent troubleshooting skills Working knowledge of construction principles Reading, following, and applying logical information from schematics, wiring diagrams, blueprints, instruction manuals, operator guides, work orders, SOP s and safety rules Communicate effectively with customers and educate them on newly installed equipment as well as job status completion (service or installation) Strong customer service and problem-solving skills Must be able to communicate effectively Advanced computer skills using a laptop with ability to check e-mails using Gmail and effectively manage time card using T-Sheets Ability to submit daily time & notes using companies ticketing system - Must know how to use a cell phone including making calls, sending texts, using apps and taking photos. Management, Leadership & Growth! Responsible for cross training less experienced employees and trainees on company procedures, systems, and installation/service techniques Willing to self-train using necessary resources Ability to lead an install team when needed Be able to work independently without direct supervision and be able to effectively communicate to management regarding the progress of service tickets Help establish and document procedures Non-Negotiable! Experience in related field Possession or commitment to purchase required tools Honesty and integrity Professional appearance Must have 3 years clean driving record and valid driver s license Must be about to maintain vehicle maintenance and cleanliness Maintains control and safeguards all company or customer property or information of which employee has been entrusted Must be willing to work in various weather conditions (Working environment may be subject to high or low temperatures, confined spaces, dust/dirt, heights, standing, bending and crawling) Ability to work Monday Friday 8:00AM 6:00PM (typical days are 8 hours but start and stop times may change based on project/call) Adapts well to changing work schedules Must be a team player all hands-on deck when needed Must be willing to take on new challenges and support a growing operation