Science Teacher

HIRING FOR A FURNITURE CUSTOMER CARE REPRESENTATIVE- TAMPA, FL (IN-OFFICE) (TEMP to PERM)

Compensation: $20/hr

**MUST HAVE FURNITURE CUSTOMER SERVICE EXPERIENCE*

We are a leader in the workplace, education, healthcare + hospitality furniture

industry has an immediate career opportunity at our Tamp, FL distribution center. This

candidate will be responsible for learning and understanding the goals/objectives of the

company/department. This candidate will also be responsible for exceeding client expectations

and ensure service levels are clearly understood.

Duties and Responsibilities:

Answer all questions, calls and emails in a timely manner

Demonstrates the skills and product knowledge required to perform job functions.

Knowledge and use of electronic catalog and Global website.

Ability to navigate AS400

Able to articulate e-mail, fax, and verbally communicate in a clear and concise manner.

Support Customer Care Operations from our dealers and team members

Order Entry on a daily basis, document filing, and review appropriate daily reports

Check order status/electronic orders/Check Inventory

Maintenance of Showroom/calendar

Provide product information and pricing

Process credits, return authorizations and factory charge backs.

Submit changes or cancellations on orders

Track shipments

Research and resolve customer inquiries

Initiate freight claims

Truck building

Schedule factory drops

Update customer experience center with relevant inquiries and help customers in shower as needed

Participates in Literature Room inventory/order literature

Monitor stock levels

Follow and adhere to department/company guidelines

Other duties as assigned

Requirements

Requirements:

Superior verbal and written communication skills with a strong ability to solve problems effectively and efficiently

Strong attention to detail, ensuring purchase orders are placed in a timely manner and any questions regarding purchase orders are handled properly

Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals

Education

High school diploma or general education degree (GED); or one to three months related

experience and/or training; or equivalent combination of education and experience or military

equivalent.

Benefits