Scheduler

Job Description Job Responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Appointments, scheduling and capacity management

• To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
• To liaise directly with the patient regarding their treatment, providing information and reassurance and managing patient expectations around the Day care unit experience.
• To liaise with the clinical teams and nursing staff to prioritise the scheduling of new referrals.
• To schedule all chemotherapy/supportive treatment on the Day Care Unit in line with local guidelines and protocols.
• To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
• To plan ahead and to reschedule workload when necessary, to ensure that the unit capacity is optimally utilised.
• To book chemotherapy prescribing clinic and treatment appointments for all patients on the Day care unit.
• To ensure that all patients leave the Day care unit with an appointment for their next treatment and associated medical appointments.
• To reschedule appointments for patients whose treatment has been cancelled or delayed.
• To adhere to patient appointment booking processes on EPIC, ensuring that Trust procedures and local protocols are met.
• To be responsible for the administrative functions of all services taking place in the Day care unit.
• If appropriate, to ensure that all relevant paper documentation is scanned into the electronic patient record.