Sales Team Lead - Western - Roche

Summary :

To manage sales employee and coordinate an inside sales force within the framework of established
policies. This position is responsible for identifying and executing sales opportunities for products and/or services. The position is responsible for supervising the inside sales function and overseeing their daytoday activities. The role can involve generating prospective customers through leads i.e. tradeshow field and market segmentation and closing sales. In addition the job requires managing and responding to customers needs and concerns. Position involves working on assignments requiring judgment and initiative and may often involve determining methods and procedures for new assignments.

Key Accountabilities:

Participates in the selection training and providing of ongoing feedback to direct reports via
direct observation coaching checkins and evaluations.
Identify and address daily customer issues. Collaborate with all relevant departments across
the organization as needed to ensure that issues are addressed.
Tracks metrics and initiative improvements as agreed upon with management.
Manage and maintain customer relationships to establish loyalty and build trust with key
contacts.
Responsible for ensuring ongoing account support and distribution relationships and helping to
develop programs to meet the customer and Roches needs.
Ensure complete and accurate customer data for assigned teams or groups in the sales force
automation system per the timelines provided by the business area.
Contacts new and existing customers to meet and exceed sales objectives in targeted accounts by identifying opportunities and developing new business growing existing business maintaining customer relationships and troubleshooting customer problems.
Guarantee the activity planning/reporting and opportunity mapping by the Sales team at the
CRM (Salesforce).
Helps cascade sales strategy and marketing programs/promotions to assigned teams and
ensures effective execution.

Compliance:

Minimum Requirements:

7 years of experience in Sales in the IVD market Experience in IVD Business
Postgraduate degree or MBA preferable
IVD knowledge
Knowledge of technical and market dynamics

Bachelors degree in biomedical engineering Chemistry Medical Laboratories Sciences or Sciences.

At Roche more than 100000 people across 100 countries are pushing back the frontiers of healthcare. Working together weve become one of the worlds leading researchfocused healthcare groups. Our success is built on innovation curiosity and diversity.

Roche is an Equal Opportunity Employer.