Sales Representative

Workplace Options is the world s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and Service centers in the , Canada, , Ireland, Portugal, France, Belgium, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million employees across 116,000 organizations and more than 200 countries and At WPO, you will be joining a team that is committed to improving employee wellbeing around the

Responsibilities:

• Provide telephonic counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining
  
• Adhere to the ethical, therapeutic and legal standards, which govern service delivery, as well as policies, procedures and laws, which apply to the organization and country, as
  
• Appropriately refer clients to external resources or within WPO as part of our holistic
  
• Maintain clear clinical and task-oriented documentation in case management
  
• Possess genuine listening skills and can provide short-term clinical interventions such as CBT, Motivational Interviewing and solution-focused
  
• Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work
  
• Develop clear and concise treatment plans for clients with various session
  
• Assess clients thoroughly to ensure short-term counselling
  
• Follow-through with additional tasks as identified by the clinical management
  
• Passionate about providing support to clients from anywhere in the
  
• Culturally sensitive to our clients and flexible using a telephonic interpreter as
  
• Competent in using our various methods of contact telephone, video, email, text and live
  
• Flexible with regards to schedule may be required to work some shifts outside regular shift hours to support the needs of the business and client volume
  

Requirements

• Minimum of a diploma in ;
  
• Registered or member of a regulatory counselling
  
• Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic
  
• Training in crisis intervention and supporting high risk clients ;
  

Benefits