Reservations Supervisor
Posted on :
27-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2664756
- Check the no show record as well as pending reservation
- Check the VIP arrival, special requests and check traces to action
- Check the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordingly
- Show complete product knowledge, understand rate structure and apply rate management
- Check on pending visa or expiring visa’s which need to exit the country
- Ensure to send confirmation for new reservation and follow up those without correspondence
- Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
- Organize transportation with the hotel driver and follow up on the information provided
Employment Type
Full Time
Department / Functional Area
Key Skills
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