In this role you will collaborate with some of the best software development teams on the continent to solve some of the continent s most challenging financing problems. This opportunity will allow you to competitively position Absa s user experience through activities that improve usability, usefulness, and desirability of our ABSA Trade Management platform, in line with the overall Pan African vision.
Job Description:
Work with external and internal clients to fully understand and establish clear creative briefs for projects, guiding our delivery teams in a desirable direction
Work with other partners to deeply understand the needs and characteristics of target customers
Rigorously analyse business and customer needs alongside potential design options
Build and iterate high-quality prototypes, drawing on feedback from user testing
Clearly explain the design approach, process and timelines to business stakeholders
Assist in building plans for projects, outlining the key tasks, the people responsible for them and the order in which they will be completed
Monitor progress against plan, taking action to overcome issues that are faced
Provide regular updates of progress to senior stakeholders
Develop scenarios, navigation models and prototypes for demonstration of concepts
Maintain awareness of best-in-class design
Maintain awareness of relevant social, cultural, economic and technological trends
Plan, design and execute user testing, including stakeholder interviews, focus groups, contextual enquiry and usability testing
Requirements
Education and Experience Required:
Some financial services or similar experience
NQF Level 6
Degree in a design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification
6 years + technical experience
Ability to communicate ideas through drawing, digital tools, prototyping, model making etc.
Two (2) years experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing.
Two (2) years experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)
Education and Experience Required: Some financial services or similar experience NQF Level 6 Degree in a design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification 6 years + technical experience Ability to communicate ideas through drawing, digital tools, prototyping, model making etc. Two (2) years experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing. Two (2) years experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)