Quality Control Manager

Essential Duties and Responsibilities:

1. Strategic Leadership:

• Develop and implement the overall QA/QC strategy aligned with the company's business objectives.
• Provide strategic direction for quality assurance and quality control processes across the product lifecycle.
• Lead end-to-end quality crisis, coordinating global teams at all levels toward a fast resolution.
• Monitor the Quality budget

2. Team Management:

• Lead, mentor, and inspire a diverse team of QA/QC professionals.
• Manage and provide remote guidance to the QC Manager based in China and a QC consultant based in Italy.
• Foster a collaborative and high-performance culture within the QA/QC team.

3. Quality Assurance:

• Develop and implement flawlessly a robust QA processes to ensure the consistent quality of products (Formula and Packaging).
• Conduct risk assessments and implement preventive measures to mitigate potential quality issues (Formula and Packaging).

4. Quality Control:

• Implement effective QC processes to monitor and verify product quality at various stages of production (Formula, Packaging, Label, Fill and Assembly).
• Collaborate with suppliers and manufacturers to establish, maintain quality standards and minimize/eliminate quality issue postproduction (Formula, Packaging, Label. Fill and Assembly).

5. Regulatory Compliance:

• Collaborate with regulatory affairs teams to stay up on of global beauty and skincare regulations, ensuring the company's compliance with relevant standards and requirements.

6. Supplier Management:

• Evaluate and qualify suppliers based on quality standards and performance criteria.
• Establish and maintain strong relationships with suppliers, fostering a partnership approach to quality.

7. Continuous Improvement:

• Drive continuous improvement initiatives to enhance efficiency and effectiveness in QA/QC processes.
• Ensure a comprehensive collection of data about quality defects and client complaints, share statistical analysis, and drive the product improvement plans.

8. Communication and Reporting:

• Provide regular updates to senior management on QA/QC performance, challenges, and initiatives.
• Collaborate with cross-functional teams to communicate quality expectations and requirements.

Requirements:

• Bachelor’s degree in quality engineering, Quality management or a relevant field;
• Proven experience in QA/QC leadership roles within the beauty or skincare industry.
• Familiarity with global beauty regulations and standards.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage and lead remote teams effectively.
• Excellence in Problem-solving, analytics and decision-making in a fast-paced environment.