Product Manager

• Product Strategy and Planning:
  • Conduct market research and analysis to identify customer needs, industry trends, and competitive landscape related to health data management and applications.
  • Define and communicate the product vision, strategy, and roadmap for health data exchange, claims exchange, common data models, and clinical registries and integration of these solutions into a single portal for the provider.
  • Collaborate with stakeholders to prioritize features, enhancements, and product initiatives based on customer feedback, market demands, and business goals.
  • Monitor and analyse key performance indicators (KPIs) to measure product success and identify areas for improvement.
• Product Development and Management:
  • Work closely with engineering and design teams to translate product requirements into actionable development plans.
  • Define user stories, specifications, and acceptance criteria for new features and enhancements.
  • Drive the agile development process, including sprint planning, backlog grooming, and release management.
  • Ensure compatibility and integration of clinical vocabularies, such as ICD-10, CPT, LOINC, and coding standards into the product's data model.
  • Collaborate with technical teams to ensure compliance with healthcare data standards, privacy regulations, and security requirements.
  • Manage the integration of the product with external systems, including interoperability with various healthcare applications and vendor solutions.
• Vendor Management and RFP Process:
  • Evaluate and select vendors to meet specific product requirements and business needs.
  • Collaborate with procurement and legal teams to develop and manage the request for proposal (RFP) process for vendor selection.
  • Coordinate vendor evaluations, negotiations, and contract reviews to ensure successful partnerships.
  • Monitor vendor performance and manage relationships to ensure product deliverables are met according to agreed-upon timelines and quality standards.
• System Integration:
  • Collaborate with internal and external stakeholders to identify integration needs and define system integration requirements.
  • Oversee the planning, implementation, and testing of system integration projects, ensuring smooth and efficient data exchange across systems.
  • Troubleshoot integration issues, identify root causes, and implement corrective actions to ensure seamless system interoperability.
  • Stay up-to-date with industry standards and best practices for system integration, interoperability, and data exchange.
• Cross-functional Collaboration:
  • Collaborate with sales and marketing teams to develop go-to-market strategies, product messaging, and sales enablement materials.
  • Support the sales process by providing product demonstrations, training, and technical expertise to customers and internal stakeholders.
  • Work closely with customer success and support teams to gather customer feedback, address issues, and drive customer satisfaction.
  • Foster strong relationships with key stakeholders, including healthcare providers, payers, and industry partners, to understand their needs and align product strategies accordingly.
    
    

Qualifications

• Bachelor's degree in a related field (e.g., Computer Science, Healthcare Informatics, Business Administration). Advanced degree preferred.
• Proven experience (5 years) as a Product Manager in the healthcare technology or data management industry preferably on provider facing solutions.
• In-depth knowledge of health data standards, such as HL7, FHIR, CDA, and regulatory frameworks, including HIPAA and GDPR.
• Strong understanding of health information exchange (HIE) principles, claims exchange processes, common data models, and clinical registries.
• Familiarity with clinical vocabularies and coding systems, including ICD-10, CPT, LOINC, and coding guidelines.
• Experience in revenue cycle management, including billing, coding, and reimbursement processes.
• Demonstrated experience working with multiple vendors, managing the RFP process, and vendor relationships.
• Proven track record in system integration and interoperability, with the ability to navigate complex data exchange environments.
• Familiarity with software development methodologies, Agile frameworks, and product management tools.
• Excellent analytical and problem-solving skills, with the ability to translate complex requirements into actionable product plans.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.
• Passion for healthcare technology, data interoperability, revenue optimization, and improving patient outcomes.