PMO Director

Leadership of the overall delivery of strategy, objectives & all projects for the CoE for PMO & Planning in the Consult business, in line with overall Mace strategy and priorities.

Establishes, cultivates & grows the PMO & Planning CoE increasing capabilities, expertise & capacity.

Ownership of the PMO & Planning CoE planning & budgeting, business operational resource requirements, ensures compliance with Mace Group reporting cycles and establishing KPIs & OKDs (Objectives & Key Deliverables), Strategic Workforce Plan, Service Excellence Plan as agreed with Consult COO & CEO & Sector Plans.

Accountable for delivery of annual financial and operating targets for the Consult PMO & Planning CoE (including KPIs, OKDs & business outcomes), leads effective cost management, ensuring budgets are met and utilises data & analysis to drive continuous business improvements.

Oversees & promotes effective relationships externally with all clients, suppliers, partners & internally across the CoE community & the wider business.

Partners with Sector Leads to develop Sector business Plans for PMO & Planning target income, identifies new business growth opportunities & determines required capacity & growth requirements for resources for each Sector.

Oversees the definition & implementation of the service excellence plan creating real distinctive value, ensuring it sets out the strategy for aligning, consolidating, innovating & delivering on the PMO & Planning service offer to ensure a consistent client experience on all projects.

Champions innovation & provides thought leadership across the PMO & Planning CoE, business planning & service delivery advocating new ideas, ways of working & efficiencies.

Leads the development of service propositions, specific tools & deployment models within the CoE & across other functional areas.