Outlet Manager Pool Beach

• versees the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
• Creates a positive team atmosphere among Team Members.
• Maintains records of staff periodic manner and operating costs.
• Provides feedback and coaching to the Team regularly.
• Treats all Team Members fairly, with respect.
• Sets high standards for appropriate team behavior on shift.
• Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Handles guest complaints in restaurants.
• Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Maintains budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
• Checks the quality of deliveries of fresh food and baked goods.
• Meets with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
• Totals receipts and balance against sales, deposit receipts, and lock facility at end of day.
• Ensures new products are executed properly the following rollout.
• Is capable of handling irate customers with a friendly/calm attitude.
• Ensures product quality and great service.
• Effectively forecasts restaurant needs.
• Shifts priorities and goals as work demands change.
• Priorities tasks effectively to ensure most important tasks are completed on time.
• Delegates and follows-up effectively.
• Takes Ownership of issues or tasks and give detail update to the F&B Director or Assistant Director and the General Manager.
• Seeks, listens and responds to Guest feedback.
• Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
• Is proficient in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
• Is proficient in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
• Assists in planning regular and special event Menu.
• You will adhere to Hotel’s Hygiene and HACCP standards and ensure its Standard Operating Procedures and Requirements are fully met.
  

Qualifications

• Excellent reading, writing and oral proficiency in English
• Should be able to stand under the sun for longer hours
• Experienced in all aspects of restaurants service
• Must be well-presented and professionally groomed at all times
• Excellent leader and trainer with strong interpersonal skills and attention to detail
• Ability to motivate employees to work as a team effectively and productively
• Must possess good communication skills for dealing with diverse staff
• Ability to coordinate and prioritize multiple tasks