Operations Manager - Specialty Coffee Shop

We are looking to Hire an Experienced Operations Manager for one of our clients in Al Ain. The Operations Manager will be responsible for overseeing daily restaurant operations managing staff ensuring customer satisfaction monitoring food and beverage quality and creating and implementing budgets among other tasks.

• Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health safety and sanitation guidelines for all products
  
• Introduce seasonal items and promotions to keep the menu fresh and appealing
  
• Coordinate with vendors and order supplies
  
• Receive delivered cafe supplies and verify that the correct items and quantities have been delivered
  
• Manage planning and pricing of menus
  
• Identifying strategies to retain and attract customers
  
• Take responsibility for the training and development of your team in store to nurture consistent progression
  
• Quality Control
  
  

• Excellent customer service skills and a passion for ensuring customer satisfaction
  
• Experience in operations management and food service
  
• Strong knowledge of food and beverage industry practices and regulations
  
• Leadership and management skills to manage staff and maintain a teamfocused environment
  
• Able to develop implement and maintain company policies and procedures
  
• Bachelors degree in related field
  
• Arabic not essential but preferred
  

Salary: 4500 AED 5000 AED