Operations Associate

• Actively address outstanding exceptions in transactions, client requests, and other issues on a daily basis through monitoring and process implementation.
• Seek guidance from Compliance when necessary to resolve client or departmental inquiries or concerns.
• Report any issues or control breakdowns to the Operations Manager, Compliance, and IT as appropriate.
• Maintain up-to-date knowledge of product and process information for transaction processing in all asset classes within Operations.
• Assist in providing training on the transaction processing system and ensure documentation and maintenance of relevant policies and procedures.
  

Key Requirements

• Bachelor's graduate in business or statistics
• Banking and Financial Services experience in one or more of the following operation functions:
  • trust or fund services
  • transaction processing
  • clearing and settlements
  • custody support
• Good understanding of virtual asset, blockchain, and/or cryptocurrencies
• Excellent communication skills