Middle Platform operation Manager

Platform Performance:

• Monitor and optimize the performance of the middle platform ensuring high availability reliability and scalability.
  
• Collaborate with the technology team to implement improvements and upgrades to enhance platform functionality.
  

Security and Compliance:

• Oversee security protocols and ensure compliance with industry standards and regulations.
  
• Work closely with the compliance team to implement and maintain robust security measures.
  

Risk Management:

• Develop and implement risk management strategies to identify assess and mitigate operational risks.
  
• Stay informed about industry trends and updates adjusting strategies accordingly.
  

Process Optimization:

• Streamline and optimize operational processes to improve efficiency and reduce operational costs.
  
• Implement best practices for workflow automation and standardization.
  

Collaboration:

• Coordinate with crossfunctional teams including technology finance compliance and customer support to ensure smooth collaboration and information flow.
  
• Act as a bridge between different teams to facilitate effective communication and problemsolving.
  

Monitoring and Reporting:

• Establish key performance indicators (KPIs) for the middle platform and regularly report on performance metrics.
  
• Implement monitoring tools to identify and address issues proactively.
  

Requirements