Medical Receptionist

. Greet and welcome visitors: Extend a warm and friendly welcome to all visitors, ensuring they feel comfortable and valued.

2. Answer phone calls: Handle incoming calls and direct them to the appropriate person or department. Take messages accurately and relay them promptly.

3. Manage appointments: Schedule and maintain appointments for clients, employees, and executives using electronic calendars or appointment books. Notify staff of any changes or cancellations.

4. Maintain a clean and organized reception area: Ensure the reception area is tidy, presentable, and stocked with necessary supplies such as brochures, magazines, and business cards.

5. Handling mail and deliveries: Sort, distribute, and track incoming and outgoing mail. Receive and sign for packages and notify recipients promptly.

6. Assist with administrative tasks: Provide general administrative support such as photocopying, filing, typing, and data entry. Help prepare documents, reports, and presentations as needed.

7. Handle inquiries and provide information: Proactively assist visitors and callers by answering questions and providing accurate information about the company, its services, and its location.

8. Maintain security procedures: Monitor and ensure the security of the premises by following safety protocols, issuing visitor badges, and controlling access to restricted areas.

9. Collaborate with other departments: Coordinate with different departments to address visitors' needs, relay messages, and ensure smooth communication within the organization.

10. Display professionalism and confidentiality: Treat all information, conversations, and interactions with utmost discretion and confidentiality.

Requirements:

- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with an ability to build rapport and establish positive relationships with clients and colleagues.
- Professional appearance and demeanor.
- Basic computer skills and proficiency in using office equipment.
- Organizational and multitasking abilities.
- Customer service-oriented mindset and a patient, friendly demeanor.
- Proactive and resourceful problem-solving skills.
- Attention to detail and accuracy in data entry and documentation.